If you are getting error while sending Export Log, then please click on Export Log button, wait for the Export Log window asking your Email ID and comment to come.
After that please follow below mentioned steps to resolve the issue.
You can also see on this issue.
If you have any questions please Contact Us and we will be happy to answer them!
We appreciate your time to offer us your feedback and encourage you to continue to let us know how we can improve our products. As our software is continually developed and improved, new features are always under consideration and your feedback is very helpful.