Your privacy is important to Max Secure Software. To better protect your privacy, we have provided this statement, which explains our online information practices, and the choices regarding the way your personal information is collected, disclosed and used. We hope this Privacy Statement will increase your confidence in our Web site and enhance your experience on the Internet with Max Secure Software. By accessing or using the services provided by the company, the user agrees to this Privacy Statement and consents to the Max Secure Software's collection, use, disclosure, retention, and protection of the personal information, as described in this Privacy Statement. We reserve the right to deny providing service to the users in case they do not agree with this Privacy Statement.
Important Note: In order to receive important product updates, notification of product error fixes, or other relevant Max Secure Software information, you must choose to receive email messages from us. Please keep in mind that if you choose not to receive email messages, we will be unable to communicate with you via email or any other means.
There are several activities on our Web site where the collection of personally identifiable information is necessary, such as when you download white papers, make a purchase, subscribe to a service or contact us. You will know when personally identifiable information is collected because you will be asked to complete a form. Generally, we collect only your name, email address on our contact us pages. When you make a purchase, our payment processor collects your credit card information. We use this information for billing purposes and to fill your orders. If payment processor has trouble processing an order, they use this information to contact you. We do not store customer credit card information in our database. We only store Name, email id and registration number mailed to them.
We request your personal information when you place an order, register a product, request a service, request for a trial copy of our software, correspond with us or engage in certain other activities with respect to our website or products. Following are some examples: If you submit an order online with us, you will be asked for information needed to complete the transaction such as your name, address, and credit card number. If you request technical support by email or telephone, we will ask you for information needed to complete the transaction such as your registration/ license number and information about your computer hardware, software and the nature of the problem you are experiencing. It is your decision to proceed with any activity that requests your personal information. However, please note that if you do not wish to provide the requested information, you may not be able to complete the specific process. If you decide to participate in our Threat community through our security products then malicious files found on your PC checked by our heuristic scanner will be sent to our server for review and virus signature update. These files do not carry any private information and are either Spyware files or Virus infected files. Personally identifiable information is not tracked or recorded by Max Secure Software.
We request your personal information when you place an order, register a product, request a service, request for a trial copy of our software, correspond with us or engage in certain other activities with respect to our website or products. Following are some examples: If you submit an order online with us, you will be asked for information needed to complete the transaction such as your name, address, and credit card number. If you request technical support by email or telephone, we will ask you for information needed to complete the transaction such as your registration/ license number and information about your computer hardware, software and the nature of the problem you are experiencing. It is your decision to proceed with any activity that requests your personal information. However, please note that if you do not wish to provide the requested information, you may not be able to complete the specific process. If you decide to participate in our Threat community through our security products then malicious files found on your PC checked by our heuristic scanner will be sent to our server for review and virus signature update. These files do not carry any private information and are either Spyware files or Virus infected files. Personally identifiable information is not tracked or recorded by Max Secure Software. .
So, we use your personal information: 1. To create better products and services to meet your needs. 2. To help you purchase and download products, obtain access to services or otherwise engage in activities you select. 3. To provide better/adequate/fast support over the telephone, email, fax, etc.
Please be advised that we may disclose your personal information if legally required to do so by government agencies or law enforcement bodies. Further, Max Secure Software does not retain the information for a period longer than necessary and will only retain it for the purpose that it was collected for.
Max Secure Software will not use or transfer your personally identifiable information in ways unrelated to the ones described above without also providing you with an opportunity to opt out or block these unrelated uses. Max Secure Software reserves the right to transfer any and all information that it collects to a third party in the event of any merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of Max Secure Software's assets or stock (including without limitation in connection with any bankruptcy or similar proceedings).
Our website may contain links to third party websites. These linked sites are not under the control and supervision of Max Secure Software and Max Secure Software shall in no way be responsible for the privacy practices or the contents of any such third party linked websites, or any information contained in any linked websites. Max Secure Software provides such links only as a convenience, and the inclusion of a link on the website does not imply endorsement of the linked website by Max Secure Software. If you furnish your payment information or other personal information through any such third- party website, your transaction will occur on such third party's website (and not our website) and the personal information you provide will be collected by, and controlled by the privacy policy of, that third party. It is important that you familiarize yourself with the privacy policies and practices of any such third parties, before furnishing any personal information or payment information on their websites.
You will have the opportunity to opt in to receive email communications from Max Secure Software. You may also request at any time that Max Secure Software does not send any future email to you by unsubscribing from the communication.
We have attempted to place appropriate physical, electronic and managerial procedures to safeguard and help protect against unauthorized access, maintain data security and correctly use the information we collect. Agents and contractors of Max Secure Software who have access to personally identifiable information are required to protect this information in a manner that is consistent with this Privacy Statement and have signed NDA with the company. Although we take appropriate measures to safeguard against unauthorized disclosures of personally identifiable information, we cannot assure you that your personally identifiable information will never be disclosed in a manner that is inconsistent with this Privacy Statement.
We do not target or sell products, programs or services to children. Children under 13 years of age may not submit personally identifiable information without the consent of a parent. We do not provide any personally identifiable information about children less than 13 years of age to any third party for any purpose whatsoever.
To address any discrepancies and grievances of their provider of the information with respect to processing of information. we have appointed a grievance officer whose contact details are available on our website in the main menu section.
If you need further assistance, if you have any questions or concerns, or if you would like to modify your personally identifiable information in any way, you may send an RFI - (request of information) using the form provided in the Contact Us section.
Max Secure Software reserves the right to change this Privacy Statement, and any of its policies or procedures concerning the treatment of information collected through the website, without prior notice. Any changes to this Privacy Statement will become effective upon posting of the revised Privacy Statement on the website. Use of the website following such changes constitutes your acceptance of the revised Privacy Statement, then in effect. We encourage you to bookmark this page and to periodically review it to ensure familiarity with the most current version of the Privacy Statement.